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BAY AUTO RECOVERY INC.

Privacy Policy

Privacy Policy
Last updated: 9/23/2025
At Bay Auto Recovery (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, services, and communications, including SMS/text messaging.
1. Information We Collect
We may collect the following types of information:

  • Personal Information You Provide: name, email address, phone number, billing information, or other details you submit via forms, service requests, or sign-ups.

  • Automatically Collected Information: IP address, browser type, device information, and usage data when you visit our website.

  • SMS Information: If you opt in to receive SMS/text messages, we collect your phone number and your consent preferences.

2. How We Use Your Information
We use the information we collect to:

  • Provide and improve our services.

  • Communicate with you about service requests, scheduling, or account updates.

  • Send marketing emails or SMS/text messages only if you have opted in.

  • Comply with legal requirements or prevent fraud.

3. Who We Share Your Information With

  • We do not sell or rent your personal information.

  • We may share limited information with trusted service providers (such as payment processors, scheduling systems, or SMS/email platforms) who help us operate our business.

  • These service providers are only allowed to use your information for the specific services they provide to us.

4. SMS/Text Messaging Consent

  • When you provide your phone number and opt in, you consent to receive SMS/text messages from Bay Auto Recovery regarding updates, scheduling, or promotions.

  • SMS consent is not shared with third parties.

  • You can opt out of SMS/text messaging at any time by replying “STOP” to our messages.

5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and analyze site performance. You may disable cookies in your browser settings, but some site features may not function properly.
6. Data Security
We use reasonable security measures to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights such as:

  • Accessing, updating, or deleting your personal information.

  • Opting out of marketing communications, including SMS/texts.

  • Restricting or objecting to certain data uses.

To exercise your rights, contact us at: katy@bay-auto.com
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last updated” date.
10. Contact Us
If you have questions, please contact us:

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